a. Provide quality solutions to problems encountered by animal owners.

b. Improve the quality of life of animals by providing educational programmes that can be studied at home by owners.

c. Provide children stories for the very young that will encourage animal welfare in the young.

d. Contribute to the economy of Sheffield by training our staff and supporting local animal charities.

e. To provide access to information which the public may find
helpful by a wide range of means including a website and
leaflets.

f. To provide an email address which responds within 3
working days and a helpline number to answer queries